Privacy Policy

Privacy Policy

This Privacy Policy describes how Kokopatik (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from kokopatik.us (the “Site”).

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide to us such as your name, billing address, shipping address, email address, and payment details.

When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system and improve our website experience.

Email Marketing (if applicable)

With your permission, we may send you emails about our store, new products, promotions, and other updates. You may unsubscribe at any time by using the unsubscribe link in our emails.

SMS Marketing (if applicable)

With your express consent, we may collect your mobile phone number and send you SMS messages related to our products, special offers, order updates, or transactional reminders (such as abandoned cart notifications). Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message or by contacting us at info@kokopatik.us. For help, reply HELP to any message. We do not share your mobile number with third parties for their own marketing purposes without your consent.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for shipping, or initiate a return, we imply that you consent to our collecting and using it for that specific purpose only.

If we request your personal information for a secondary reason, such as marketing, we will either ask for your express consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If after you opt in you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at info@kokopatik.us or by mail at:

Kokopatik
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction, after which it is deleted.

All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, Mastercard, American Express, and Discover.

For more information, please review Shopify’s

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Certain third-party service providers, such as payment processors and marketing platforms, have their own privacy policies. We recommend that you read their privacy policies to understand how your personal information will be handled.

Some providers may be located in or have facilities in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction in which that provider operates.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

When you click on links on our site, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We may use third-party services such as email or SMS marketing platforms (e.g., Klaviyo) to communicate with customers and manage subscriber preferences.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

We use cookies to maintain your session, remember your preferences, and improve your experience. Cookies used by our site may include:

  • _session_id – unique token, sessional

  • _shopify_visit – used for internal statistics

  • _shopify_uniq – counts visits to our store

  • cart – stores information about your cart contents

  • _secure_session_id – sessional

  • storefront_digest – used to determine access if the store is password protected

You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of our website.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact our Privacy Compliance Officer at:

Email: info@kokopatik.us

Mailing Address:
Kokopatik
Re: Privacy Compliance Officer
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States