Terms & Conditions
Welcome to Kokopatik.
By placing an order on kokopatik.us, you agree to the following terms and conditions.
1. Product Information
All products are designed for children and described as accurately as possible. Please note that slight variations in color or pattern may occur due to screen differences or production.
2. Personalization
For personalized products, customers are responsible for entering the correct name or text. Kokopatik is not responsible for errors provided by the customer.
3. Orders & Payment
All orders must be paid in full before processing. Once an order is placed, it may not be canceled or changed if production has started.
4. Shipping
We aim to process and ship orders as quickly as possible. Delivery times may vary depending on location and carrier delays.
5. Returns & Exchanges
Personalized items cannot be returned or exchanged unless there is a manufacturing defect. For non-personalized items, returns are accepted within 14 days of delivery.
6. Safety & Usage
Our products are designed for everyday use by children. Adult supervision is recommended when necessary.
7. Contact
If you have any questions, please contact us at:
support@kokopatik.us
Thank you for choosing Kokopatik.